Pricing, Orders, and Payment

 

(a) Pricing - All prices are listed in Australian dollars and includes GST. Pricing for Courses may change without notification, but such changes will not affect any Courses you have already purchased.

 

(b) Payment Processing – We, or our third party service providers, may make available to you various payment processing methods to facilitate the purchase of Courses (for example, we use PayPal to process payments through our Service). Please be aware that by making a payment through our Service, you will also be subject to any applicable policies and terms of that third party payment provider. Please review the applicable policies and terms here: https://www.paypal.com/au/webapps/mpp/ua/legalhub-full.

 

We may add or remove payment processing methods at our sole discretion and without notice to you. You agree to pay for any Courses that you order and that we may charge your credit card or other form of payment that you indicate for any Courses ordered.

 

(c) Forms of Payment – We accept the forms of payment available through our third party payment provider, such as credit cards, debit cards, and PayPal account balances (please note that our third party payment provider may change the available forms of payment at any time without notice to you). Please be aware that your use of any of these payment methods will also be subject to any applicable terms and conditions and policies of the applicable third party payment provider (https://www.paypal.com/au/webapps/mpp/ua/legalhub-full).

We reserve the right to request additional information from you to verify your payment. We may also add or remove acceptable forms of payment at our sole discretion and without notice to you.

 

(d) Accuracy of Information You Provide – We rely on the information that you provide through the Service, including name, contact information, and billing information. You agree to provide current, complete and accurate purchase and account information for all purchases made through our Service, and to promptly update such information if it changes. Please ensure that you take enough time to read and check your order before submitting it to us. If you need to correct any errors you can do so before submitting it to us. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, we or any other person may incur as a result of your submission of any false, incorrect or incomplete information or your failure to update your registration information and payment information within 30 days of any change.

 

e) Orders – Upon completion of your order and successful payment, a legally binding contract is created between us and you, and we will send you a receipt (a “Confirmation Email”) to the email address that you have provided us, containing the following information:

 

• your information, as provided to us by you when making the order,

• our businesses information,

• the cost and currency of the Course(s) you have purchased, including tax or any additional charges,

• a detailed description of the Course(s), including any relevant technical or system specifications,

• the delivery arrangements,

• the refund policy, if any, and

• the delivery date.

 

(f) Delivery - The estimated date for delivery of a Course will be set out in the Confirmation E-mail. If something happens which is outside of our control and which affects the estimated date of delivery, we will let you have a revised estimated date for delivery of the Course(s).

 

(g) Security – We will do all that we reasonably can to ensure that all of the information which you provide to us when paying for the Courses is secure by using an encrypted secure payment mechanism but in the absence of negligence on our part we will not be liable for any loss that you may suffer if a third party gains unauthorised access to any information that you provide to us.

 

3.3 Refund Policy

 

OUR COURSES ARE NON-REFUNDABLE.

If you have a problem with your order, please contact us as soon as possible, and we will assess each case on its own merits.

 

3.4 Chargebacks

 

If you falsely, fraudulently, or otherwise dishonestly dispute the payment for a Course you have ordered from us, to the extent the a chargeback is fully or partially issued against us, you agree to indemnify us for the full amount of payment of the chargeback, plus any associated fees, fines, expenses or penalties (including those assessed by our payment processor or the financial institutions handling the transaction).